PT Blue Bird Tbk merupakan perusahaan yang bergerak di sektor transportasi taksi dan mulai beroperasi secara komersial sejak tahun 2001. Perusahaan ini berada di bawah naungan Blue Bird Group dan memiliki jaringan operasional di berbagai kota besar seperti Jakarta, Cilegon, Serang, Medan, Manado, Bandung, Padang, Palembang, Pekanbaru, hingga Batam. Saat ini, perusahaan membuka kesempatan karier bagi para pencari kerja untuk bergabung.

Blue Bird Group sendiri melayani jutaan pelanggan setiap bulannya dengan berbagai lini usaha. Layanannya mencakup taksi reguler (Blue Bird & Pusaka), taksi eksekutif (Silver Bird), penyewaan mobil dan limusin (Golden Bird), penyewaan bus (Big Bird), logistik (Iron Bird Logistic), hingga manufaktur dan industri (Restu Ibu Pusaka – Bus Body Manufacturing dan Pusaka Niaga Indonesia). Selain itu, perusahaan juga mengembangkan bisnis properti (Holiday Resort Lombok dan Pusaka Bumi Mutiara), layanan teknologi dan pendukung (Hermis Consulting – IT SAP, Pusaka Integrasi Mandiri – EDC, Pusaka GPS, Pusaka Buana Utama – SPBU, Pusaka Bersatu – pelumas, Pusaka Suku Cadang Indonesia – suku cadang), serta alat berat (Pusaka Andalan Perkasa dan Pusaka Bumi Transportasi).

PT Blue Bird Tbk memberikan kesempatan lowongan kerja untuk dapat bergabung bersama dengan posisi sebagai berikut:

1. Customer Response Center (CRC)

Job Description :

• Serving Customers with Professionals in both English & Bahasa Language
• Answer customer questions quickly, accurately, and in a friendly manner.
• Provide product or service information clearly and informatively.
• Handle customer complaints or problems with effective solutions.
• Maintaining Customer Satisfaction & Loyalty
• Support Sales & After-Sales Service
• Collect & Analyze Customer Feedback

Job Requirement :

• Diploma, Bachelor’s or Master Degree from any major
• Having 1-2 years of experience in related field
• Having good communication and problem solving
• Having experience for handling soft and hard complaint from customer
• Fluent in english and bahasa for written and speaking

2. General Affair Staff

Requirements :

• Bachelor’s degree in Psychology, Management, or related field (preferred)
• Fresh graduate or minimum 1 year of experience in HR or related administrative roles
• Proficient in Microsoft Office
• Strong interpersonal and communication skills, essential for coordinating with drivers and internal teams
• Detail-oriented and organized, ensuring accurate administration and reporting
• Able to multitask and work under pressure, as GA often handles various urgent matters simultaneously
• Able to drive both manual and automatic cars with a valid SIM A license
• Willing to be mobile and visit operational areas as needed
• Placement at Pool Bandung Area